Privacy Policy

Privacy Policy

Last Updated: July 2026

Welcome to QORLENA ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit qorlenashell.com or make a purchase from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Shipping details

Device Information

We may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referral source
  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Personalize content and advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers

These partners receive only the information necessary to perform their services.

5. Payment Security

Payments are processed through secure third-party payment providers. We do not store your complete credit card information on our servers.

All payment information is encrypted using industry-standard security technologies.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of online transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us using the email below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 13 (or the minimum legal age required in your jurisdiction).

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Customer Support Email:
paulawashington4135@outlook.com

Website: https://qorlenashell.com